Terms of Service

1. Acceptance of Terms

By accessing or using TurboBroker ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and TurboBroker. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Description of Service

TurboBroker is an AI-powered transaction coordination platform designed for licensed real estate professionals. The Service assists with:

• AI-powered document extraction and data organization from standard real estate forms
• Automated task generation and deadline tracking based on contract dates
• Communication automation via SMS and email to transaction parties
• Compliance monitoring for applicable real estate regulations
• Document management with secure storage and retention

3. Eligibility

To use TurboBroker, you must meet all of the following requirements:

• 1
  You must be at least 18 years of age.
• 2
  You must hold a valid real estate license in your state of practice.
• 3
  You must agree to and comply with these Terms of Service.
• 4
  You must provide accurate and complete information during registration, including your DRE license number.

4. Account Responsibilities

As a TurboBroker account holder, you are responsible for:

• Maintaining the confidentiality and security of your account credentials, including your password and any API keys.
• Keeping your DRE license information accurate and up to date. You must notify us promptly if your license status changes.
• All activity that occurs under your account, whether or not you authorized it.
• Ensuring that any communications sent through TurboBroker on your behalf comply with applicable laws and regulations.
• Promptly notifying TurboBroker of any unauthorized use of your account or any other security breach.

5. Subscription and Pricing

TurboBroker offers the following subscription plans:

• Your first transaction is free on all plans.
• Prices are subject to change with 30 days advance notice.
• Monthly subscriptions are billed at the beginning of each billing cycle.
• Refund policy: Pro-rated refunds are available for unused portions of monthly subscriptions upon cancellation.
• Per-transaction fees are non-refundable once the transaction has been processed.

6. AI Services Disclaimer

TurboBroker uses artificial intelligence to extract data from documents, generate task lists, and provide informational responses through our AI assistant "Turbo." Please be aware of the following:

7. Document Handling

Documents uploaded to TurboBroker are handled with the following policies:

• Documents you upload are processed by AI for data extraction, including text content analysis to identify form types, extract field values, and detect signatures.
• Documents are retained for a minimum of 3 years per applicable real estate regulations. This retention period applies to both active and archived transactions.
• You can permanently delete documents at any time. Deletion removes the document from our storage and triggers a re-extraction of your transaction data from remaining documents.
• We do not share your documents with third parties except as necessary for processing. Document text is sent to OpenAI for AI extraction. No documents are shared for marketing or other purposes.
• All documents are encrypted in transit using TLS 1.3 and encrypted at rest using AES-256 encryption in Supabase Storage.

8. Communications

TurboBroker provides automated communication capabilities. By using these features, you agree to the following:

• TurboBroker may send SMS messages and emails on your behalf via Twilio and SendGrid to transaction parties and other contacts you designate.
• You must have proper consent from recipients before using automated communications through our platform. It is your responsibility to obtain and document consent.
• You are responsible for ensuring that all communications sent through TurboBroker comply with the Telephone Consumer Protection Act (TCPA) for SMS and the CAN-SPAM Act for email.
• Recipients can opt out of SMS communications by replying STOP to any message. Recipients can opt out of email communications by clicking the unsubscribe link included in each email.
• TurboBroker logs all communications for compliance and audit purposes. Communication logs are retained for 3 years.

9. Prohibited Uses

You agree not to use TurboBroker for any of the following purposes:

• Any illegal activity, including fraud, money laundering, or violations of real estate law.
• Sending unsolicited commercial messages (spam) or communications that violate TCPA or CAN-SPAM regulations.
• Uploading malicious files, viruses, or any content designed to disrupt or compromise the platform.
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of the platform.
• Using the Service to practice real estate without a valid license in your state of practice.
• Sharing your account credentials with unauthorized users or allowing others to access your account.
• Circumventing or attempting to circumvent any security measures, rate limits, or access controls.
• Using the platform in any manner that could damage, disable, overburden, or impair our servers or infrastructure.

10. Intellectual Property

TurboBroker and its original content, features, functionality, and branding are and will remain the exclusive property of TurboBroker and its licensors. The platform is protected by copyright, trademark, and other intellectual property laws.

You retain full ownership of all documents you upload and transaction data you create within the platform. TurboBroker does not claim any ownership rights over your content. We use your content solely to provide and improve the Service as described in our Privacy Policy.

11. Limitation of Liability

Without limiting the foregoing, TurboBroker is not liable for:

• •Missed deadlines, whether caused by incorrect data extraction, system downtime, or any other reason.
• •Incorrect or incomplete data extraction from documents you upload.
• •Failed or delayed SMS, email, or voice communications sent through the platform.
• •Any financial losses, lost commissions, cancelled escrows, or other damages resulting from your use of or reliance on the Service.
• •Actions taken based on AI-generated recommendations or responses from "Turbo."

In no event shall TurboBroker's total aggregate liability exceed the total fees paid by you to TurboBroker during the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless TurboBroker, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to your use of the Service, your violation of these Terms, your violation of any rights of a third party, or any communications sent through the platform on your behalf.

13. Termination

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service. Common reasons for termination include:

• •Violation of these Terms of Service or our Privacy Policy.
• •Providing false or misleading information, including invalid DRE license numbers.
• •Engaging in prohibited uses as described in Section 9.
• •Non-payment of subscription fees.

You may cancel your account at any time by contacting us or through your account settings. Upon termination or cancellation, your data will be retained in accordance with our data retention policy and applicable real estate regulations. Active transaction data will be retained for a minimum of 3 years from the close of escrow date. Pro-rated refunds are available for unused portions of monthly subscriptions.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in the State of California. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. When we make material changes, we will provide at least 30 days advance notice by posting the updated Terms on our website and, where possible, notifying you by email. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

Last updated: February 2026.

16. Contact

If you have questions about these Terms of Service, please contact us: